Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.
About Facilities Management Services
What is Total Facility Management or an integrated facilities management?
The total facility management or an integrated facility management consist of all the Hard & the Soft services provided to a built environment.
What is the difference between SLAs & KPIs in a FM industry?
Service Level Agreement (SLA) is an agreement between two parties regarding a particular service. Apparently, SLA must contain quantitative measurements that:
Represent a desired and mutually agreed state of service Provide additional boundaries of a service scope (in addition to the agreement itself) Describe agreed and guaranteed minimal service performance Key Performance Indicators (KPIs) are metrics that target service providers organization objectives – both tactical and strategic. Usually, these metrics are used to measure.
What are benefits of engaging the services of a FM company?
The main benefit being that the client can focus on its core business and not be distracted with facilities operation and maintenance issues. This will be handled by the FM company on behalf of the client so that the client’s management time and resources is freed up for its revenue earning activities
